Shipping & Returns

All shipping is made through the EMS postal express service. The average time for delivery is about 10 days.

There will be a tracking number for every shipment connected to your local postal authority. It takes about 3-5 days before you will see the tracking number active through the internet.

We will deliver the goods to the EMS service thoroughly packed in perfect condition to make sure you will receive your items in perfect condition. Our responsibility for all damages ends once we hand the shipment to EMS. They are responsible for the goods from there on.

However, if you find your items defective or damaged when you receive them, notify us by email within 48 hours from receiving it with detailed digital pictures and description of damage. We will then advise you on how to proceed. EMS Service will cover their part and the Fruit of the Land shop will cover any defective shipped items. All claims must be submitted to sales@fotl.co.il.
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